Goodwill Promotes an Ethical Environment

Goodwill Industries of Greater Grand Rapids. Inc. understands the importance of maintaining the public trust. It is good business to fervently protect the values associated with integrity and fair-play. To this end Goodwill Industries has implemented a Whistleblower policy and a Hotline reporting system.  These are designed to promote an ethical environment that represents Goodwill Industries’s mission, vision and values. Goodwill Industries is committed to making the organization the best workplace for its employees and a trusted partner of its many other stakeholders. The Goodwill Industries – The Network. Inc./ReportLine System allows individuals to report ideas, issues or concerns they may have relating to Goodwill Industries in an anonymous and confidential manner. There are convenient methods to file a report— a 24/7 toll-free telephone number or email compliance@goodwillgr.org. The ReportLine system offers people the opportunity to ask questions to clarify company policy, offer positive comments and suggestions, or file a complaint. A formal mechanism is in place for investigation, follow-up and response.
Reporting by phone: 1-866-908-7230 ----- anonymity assured -----	Reporting by Email:      compliance@goodwillgr.org
Either method, when contact-back information is provided, will result in an acknowledgement of the message receipt within 2 business days. All complaints will receive attention to include investigation of alleged activities associated with Goodwill Industries officers, employees, volunteers or contractors .