Training and Career Services

Goodwill’s focus is to help people obtain work and establish independence. Goodwill provides support and guidance at no cost to individuals to help them achieve their career goals. A range of services are available to help people grow personally and professionally.  General services offered by Goodwill include:

  • Community Resource Links
  • Employer Connections
  • Skills Assessment
  • Job Placement Assistance
  • Job Retention Support

Certification Programs

All training programs are instructed by experts in the field who have practical as well as classroom experience.  Participants meet with program staff prior to enrollment to ensure a good fit and develop a plan for training and employment.  All programs include book learning, real-world experience, and support in preparing for the certification test.

Certified Nurse Aide Training Program – This enhanced CNA Training Program provides 115 hours of classroom learning, lab practice, and hands-on clinical work with elders.  A full-time Employment Specialist assists participants in preparing for and securing employment in the health care field.  More information.

ServSafe Food Handler Certification Program – This program provides Servsafe Certification Training for individuals and businesses in the food service industry. More information.

Technology Certification Program – This program provides a 15 week technical training for qualified participants.  At the completion of the program, participants will be eligible to take the exams for the CompTIA A+ certification.  Individuals that successfully complete the exam will be provided with the opportunity to interview for a position in our partner’s IT call center. More information.

Career Center

Our computer lab is open to the public for independent and self-directed career search. No appointment necessary.


Monday – Friday 10:00 am – 2:00 pm


Goodwill Employment Center
3777 Sparks Drive SE
Grand Rapids, MI 49545

Want to learn more about Goodwill’s Career Services and Programs?

Join us every Friday at 10 am at our Employment Center to learn more about our FREE job training and placement services!